When you converse with ai, it can customize its replies depending on the data it has been prepared for and adjust itself according to the context of conversation. One of the main advantages AI systems have is personalization, like Siri, Alexa and Google's Assistant. Image: PwC 2021 Consumer InsightsDetails The data highlights that 78% of consumers say personalized experiences impact their purchasing decisions. AI systems are adept at remembering preferences, anticipating requirements, and customizing interactions to provide users a more immersive experience.
If you discuss bumping your friend with ai about music, then Spotify (which has an AI-powered algorithm) makes playlists based on what you've been binging from its vast catalog of over 70 million tracks. It learns from your past selections, the songs you skip and even when during the day you listen to songs to narrow its recommendations for you. Personalization according to the source accounts for 30% of Spotify user engagement overall driven by its AI recommendations.
AI also has the opportunity to include personal data, aiding in a more personalized experience. Chatbots are employed for customer service on websitenow, therefore they instantly interpret floods of userqueries and serve them with personalized solutions basedon the previous conversation history (Sample History). In 2020, Business Insider reported that the businesses planning to employ AI chatbots for customer service would reach a staggering 80% by 2023, which is indicative of the trend towards personal interaction driven wise use of AI.
Not only that, when you speak to ai and if its able to detect your mood then it can even change tone and words accordingly. Just one example of this is the conversation-driven AI assistant from 2018, created by a chatbot company named Replika, who offered to talk in an intimate and empathetic style. Serving an obviously to replace the previous bot app, it gained more than 2M installations within a year as folks looked for a more customized and emotionally intelligent AI companion. This is just one example of how AI has the potential to be more than a transactional interaction but instead become a companion who reacts to emotional cues.
In a 2017 interview, Elon Musk said that "The essence of artificial intelligence is — give the past and the future will analyze itself, but most importantly the more personal experience with AI, the more interesting it becomes". Using historical data, preferences and patterns, AI can refine the interaction and thus make for a more rich interactive experience. So when you talk to ai, the system does not simply try to supply general answers — it can also tailor itself (thanks to large datasets and complex algorithms) on your own preferences, requirements and feelings.